Shipping & returns

Delivery time

The delivery time starts to run after clarification of any ambiguities regarding the order, that is, after the order has been confirmed by Liv Systems d. o. o.

The delivery date or delivery date is the day when the goods are shipped from our warehouse or the day when the buyer was informed that the goods were ready for pickup.

Partial deliveries are reserved.

The confirmed delivery time may be extended in the event of a subsequent change in the customer's order (quantity, technical specification of the goods, etc.) and in cases in which Liv Systems d. o. o. it has no influence, that is, in cases of force majeure. As a force majeure, we understand the prolongation of delivery times due to larger breakage machines at our supplier's factory, strikes, natural and other disasters, wartime and the like. As a force majeure, we also understand the substantial extension of our suppliers 'delivery times due to the extension of their sub-suppliers' delivery times. In such cases, extending the delivery time is equal to the duration of the force majeure and the required time to restart production at our supplier.

In the event of late delivery, the Buyer may set a new reasonable delivery time within which Liv Systems d. o. o. to deliver the goods, otherwise the buyer can cancel the order without obligation.

Delivery of goods and trasnfer of risk

For an explanation delivery conditions and shipping of goods subject to the provisions of the International Chamber of Commerce in Paris, which are set regulations INCOTERMS 2000.

Goods ready for personal takeover, the contracting authority must take within 5 working days. Otherwise it can be at the expense and risk of the subscriber sent or stored. Five working days after storage, the risk of loss or damage to the goods is transferred to the client.